Terms of Service
Welcome to Lumaverna.
These Terms of Service describe the rules, responsibilities, and conditions that apply when you access or use our website, purchase products, or interact with our online services.
Throughout these Terms, the words “we,” “us,” and “our” refer to Lumaverna, a brand operated by Huzhou Shuofeng Information Technology Co., Ltd.
By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.
If you do not agree with these Terms, please discontinue using our website and related services.
Our online store is supported by Shopify Inc., which provides the e-commerce infrastructure that allows us to operate our online shopping platform.
Company Information
Brand Name:
Lumaverna
Legal Company Name:
Huzhou Shuofeng Information Technology Co., Ltd.
Unified Social Credit Code:
91330503MAE99KJ21L
Business Address:
Room 130, Lita, Xiyang Village, Dongqian Subdistrict,
Nanxun District, Huzhou City, Zhejiang Province, China
Customer Support Email:
Access to Our Website
By using our website, you agree to use our services only for lawful purposes and in accordance with these Terms.
You are responsible for ensuring that your access to our website complies with applicable laws and regulations in your location.
You may not use our website:
- For illegal activities;
- To violate intellectual property rights;
- To interfere with website security;
- To collect unauthorized information from other users;
- To distribute harmful software or malicious content.
We reserve the right to restrict or terminate access to users who violate these Terms.
User Responsibilities
When using our website, you agree to provide accurate and complete information when required.
You are responsible for maintaining the accuracy of information provided during:
- Account registration;
- Checkout;
- Customer communication;
- Order processing.
Providing incorrect information may affect order processing, communication, or service availability.
You agree not to impersonate another person or provide misleading information when interacting with our services.
Website Content and Intellectual Property
All content available on our website, including but not limited to:
- Text;
- Images;
- Product descriptions;
- Graphics;
- Logos;
- Website design elements;
is owned by or licensed to Lumaverna and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, sell, or commercially use any part of our website content without our written permission.
Product Information
We make reasonable efforts to provide accurate product information on our website.
However, certain information may vary due to:
- Display settings;
- Device differences;
- Manufacturing updates;
- Technical limitations.
Product images and descriptions are provided to help customers make informed purchasing decisions.
If you have questions regarding product details before purchasing, please contact our customer support team.
Orders and Transactions
Submitting an order through our website does not automatically guarantee acceptance.
We reserve the right to review, refuse, or cancel orders when necessary, including situations involving:
- Incorrect pricing information;
- Suspected fraudulent activity;
- Unauthorized transactions;
- Inventory limitations;
- Technical errors.
If an order cannot be fulfilled, customers will be notified and any applicable payment adjustments will be handled according to our policies.
For payment and purchase-related conditions, please refer to our:
Terms of Purchase
Third-Party Services
Our website may include services, applications, or links provided by third-party companies.
These third-party services operate independently from Lumaverna.
We are not responsible for:
- Third-party website content;
- External service availability;
- Third-party privacy practices;
- Policies or terms provided by external companies.
Your use of third-party services is subject to their own terms and conditions.
Prohibited Activities
You agree not to use our website to:
- Attempt unauthorized access to our systems;
- Disrupt website operations;
- Upload harmful files or code;
- Collect customer information without authorization;
- Engage in fraudulent activities;
- Misuse promotional offers or services.
Any prohibited activity may result in suspension or termination of access.
Disclaimer of Warranties
We strive to provide a reliable shopping experience; however, we do not guarantee that:
- The website will always operate without interruption;
- All information will always be completely error-free;
- Website availability will remain unchanged at all times.
Website access may occasionally be affected by maintenance, technical issues, or circumstances beyond our reasonable control.
Limitation of Liability
To the maximum extent permitted by applicable laws, Lumaverna shall not be responsible for indirect, incidental, or consequential damages resulting from:
- Website usage;
- Service interruptions;
- Third-party services;
- Unauthorized access;
- Events beyond our reasonable control.
Nothing in these Terms limits any rights that cannot legally be excluded.
Changes to These Terms
We may update or modify these Terms of Service from time to time due to:
- Business changes;
- Operational updates;
- Legal requirements;
- Regulatory changes.
The updated version will be published on this page with the effective date where applicable.
By continuing to use our website after changes are posted, you agree to the updated Terms.
Contact Information
If you have questions regarding these Terms of Service, please contact us:
Lumaverna Customer Support
Email:
Company:
Huzhou Shuofeng Information Technology Co., Ltd.